Needless to say i was very upset over my broken phone, but even more disappointed that i paid so much for a case that was supposed to protect my phone and it didnt. If i purchased my product from a retailer, can i get a warranty replacement. Because in terms and conditions they state that they are not liable for any damage to your iphone while using the case. Unless im decked out for a lengthy tour, i usually just keep my phone in an exterior pocket of whatever bag im carrying. I recently bought a lifeproof fre case for my iphone 5s. Yesterday i was taking the case out of my phone and the outer plastic cracked, not a big one its from the right side to where the space is for the apple logo. My phone flew off of the roof of my car at 45mph, when i got my phone back, the case fell off but it still worked. I have dropped it so many times and although the case is looking a bit scuffed up in places, my phone is in perfect condition.
Lifeproof isnt to be singled out in the matter, either. When i did pick it up my screen looked shattered but it wasnt. If only your lifeproof case is damaged, see our warranty page. For customers who purchase and return their product within the united states. Lifeproof is dedicated to bringing you, our customer, the latest technology in high quality waterproof and dropproof cases and accessories. But if you really want to opt for just a simple film over your cracked screen, i would recommand skins instead of screen protectors. Help lifeproof registration total water protection. Lifeproof fre series waterproof case for iphone 11.
So with a new phone in hand and my lifeproof case, i took my kids to six flags discovery kingdom. How to fix apple iphone 6s cracked screen phone screen. Humidity can sometimes cause the screen on the case to stick to the phone s display. I bought the nuud for my iphone 5s and i absolutely love it. Jun 19, 2012 this is my new lifeproof case for my iphone 4s.
Is there anyway verizon, otter box, or apple can fix my phone or give me a new one for free. After an odd warning quickly flashed on the screen, the phone died. There are several ways to repair or replace a broken iphone screen, depending on your monetary situation and free time. Dropped my phone in a lifeproof case and my screen. Product was the real lifeproof product in lifeproof packaging. Jun 17, 20 i would recommand cases that also cover the display exclusively. Lifeproof protects your smartphone without a screen cover. I read about the fre having a bubble or newton rings, but also as many people saying they have not problem. Please call us if you have trouble logging into your otterbox. The phone is designed to withstand the pressure of someone sitting on it sinc. I did water test without my phone in it and it worked great.
Hopefully the extra layer of glass will help stabilize the glass in. My son pitched an 85 mile an hour fast ball during a bullpen session that he and his friend decided to video. When oh thoe you do here a tap from the contact the screen of the case makes with the screen of the phone. With better and more powerful hardware come the demand for a bigger screen, which invariably increases the risk for a cracked or shattered display.
In my former life as an apple store employee, i heard similar tales of damaged devices over. After i questioned them again, they said they would replace the case but will absolutely not do anything about the phone. This time im getting a zagg glass shield and commuter case combo for my new s6. I have the galaxy s7 and it is already acting glitchy with the screen having bars running across it and honestly i would like to go back to the iphone now after this experience, but i cant find if that. Lifeproof fre series waterproof case for iphone 11 pro black.
Why you should use a tempered glass screen protector on your iphone x xs. Will using my iphone thats in a lifeproof fre case inches. And the touch screen somehow got ruined, i mean, it could have been the screen that shattered and maybe a piece of the it broke the touch screen. Dropped my phone in a lifeproof case and my screen shattered. Once you are logged in, you can find your order number in the order history section within the my account area. I am not a fan of otterbox or really even lifeproof because i bought my iphone because it feels incredible, and i dont want the feel of my phone to be taken away, dammit. Lifeproof warranty lifeproof live beyond your limits. And in doing so, lifeproof has fixed the most troublesome area that has affected every case model since the inception of the lifeproof case. I took my lifeproof fre case off my iphone 7 plus to do a retinue. If my phone breaks and i have insurance and im on the next plan, do i have to get the same phone i had or can i choose to get a different one. Only a couple of weeks into this new phonecase, the case has withstood multiple drops and has stayed waterproof around a pool no actual submersions yet but ive picked it up with wet hands, splashed it, had it get rained on, etc all without any water inside. Apr 17, 2015 i had a nuud for my 5s that cracked after 5 months, never dropped more than 3 feet.
Water proofing is around the edges of the screen using adhesive, if the actual screen has cracks. I just got an iphone 5c and im terrified of the front screen cracking so if i get a lifeproof case and i drop my phone a lot will my phone crack or no. Needless to say brand new phone and otterbox are toast. Encased tempered glass screen protector for lifeproof next case.
Thats we offer a 1 year warranty against defects in material or workmanship. Lifeproof will protect your iphone 5 from all the elements. I have a belkin screen protector on my phone, and want to leave this on for protection when using my mophie case. I also have a privacy screen on my phone and it fits in the case just fine. Can you have a glass screen protector on an iphone 6 with a.
In addition to the screen protector, the lifeproof fre has fewer orings so. And of the top5 ways people have broken their phone, 2 of those. I almost didnt want to pick it up because i just knew my screen was done. For the safety of our employees and our community, otter products is operating at a reduced capacity. Its because of cell phone cases that users dont worry about water coffee spill damage. I had already cracked my screen on my new phone so i got the slam and i love it.
After choosing your device type and style, add your own image or text to create your perfect custom iphone case. Theyre not too bulky and they do everything they claim in regards to protection of your phone. How to replace a broken screen on an iphone 7 or 7 plus. Mar 01, 2017 in this video you will learn how to replace your iphone 6s screen when it is cracked or broken. If my iphone screen cracked with a lifeproof case on, will. Once i opened the case, i saw some damaged the case had done to my screen.
Why you should use a tempered glass screen protector on. Both the fre and nuud are waterproof and shockproof up to 6. Wed recommend resintalling the lifeproof in the driest room possible, i. If you have insurance, the best and seems like the only option. I lost my phone in a lake for 3 weeks, when i got it back, it still worked. You can find your order number when you login to your otterbox. Click below to contact customer service and to see list of frequently asked. Your lifeproof case and lifeproof accessories are covered by a full 30day satisfaction guarantee policy. Is your cell phone case blocking signals and messing with reception.
Do not discard any of the box, shipping label, packing material, or broken items. Her phone was on charge and when she went back to it she found the home button was cracked. The top of the screen is black, and i usually cant see it with the lifeproof case on, but i am wondering whether or not i should get it fixed. Will a glass screen protector prevent a shattered screen. Is there a way to fix this crack, and if not will it affect my phone if it drops. Had a lifeproof case for at least 3 years now and never had any problems yet. Can you have a glass screen protector on an iphone 6 with a lifeproof fre case. Why are you not providing customer service phone support.
Lifeproof apple iphone 8 plus7 plus slam case night. Oct 19, 2018 all finalist cases protected the phone from a cracked screen, which was good, because i used my phone as the tester. Has anyone ever had a device replaced by lifeproof after. This video is a simple and quick fix to a broken rear glass of an iphone x. Lifeproof will protect your iphone 5 from all the elements, both outdoor and domestic. My iphone 5c screen is cracked what screen do i need to replace it with. If it is spider web cracked on the screen, it is going to be compromised. Like smartphone technology, cell phone cases and covers make life easier by protecting our device from accidental damage.
It was as expensive as ever, fits the phone well and looks good apart from the screen bubbles. Not only those protect your phone extremely well, but they also cover up the cracks on your screen. Heres proof that lifeproof really works to protecting your iphone. I dropped mine taking it out of my back pocket, which is no where near 6, and my screen shattered into a million pieces. The touch screen controls how you touch your phone. If youve had your phone screen broken at least once in your life, dont feel. Buy encased tempered glass screen protector for lifeproof next case. If i claim on my barclays gadget insurance and they send me a replacement phone then does that invalidate my swap12 contract i. The single most important piece of modern technology in my life, right there next to my phone, is my waterproof, dustproof, shockproof, and. This is what happend when the ball hit the phone the defender otterbox had nothing on his pitch. If your registered phone or tablet is damaged, click service request below. However, when i got home, and unpacked the car, the phone while in the lifeproof fell out of my pocket approximately 4. I recently got and i phone 6 plus and went and got the lifeproof nuud case. Nothings more devastating than watching your phone take a fall and ending up with a massive crack in the glass cover.
Lifeproof is popular for manufacturing phone and tablet cases that. My phone was still dry after falling in a puddle, in the toilet, using it in the rain and snow, spilled drinks. Curalate gallery of lifeproof user generated images. I am very upset that it is now broken when i have the ugly case on it so things like this dont happen. Lifeproof slam series case for iphone xr, currents. The nuud no longer requires an integrated screen protector which means you can now directly touch your iphone s glass touchscreen without of course sacrificing invaluable waterproof prowess. Ive been caught in the rain a few times on my bike. This is my phone after two years in a lifeproof case. Lifeproof fre protective waterresistant case for apple. My iphone 5c cracked in my lifeproof will they replace my phone. No, there is no additional screen protector on my phone. This is my second lifeproof purchase, so i am a strong advocate for their product. Simple and quick fix for a rear glass cracked iphone x.
My girlfriends iphone 8 which is 2 weeks old has just had the same issue. Ive had lifeproof fre cases for several years now protecting my phone as i need drop and water protection both. Sure the screen protector is a little difficult, and the parts break all the time, but thats what you have to deal with for a near perfect case. I have a mophie case for my daily use, but i need a waterproof case for use under certain work conditions. You will know your phone is protected by highclarity strength with a slim profile. After taking video going thru the falls wasnt sure the phone would make it to my surprise the phone case of lifeproof kept the phone dry i wouldnt buy any other phone. If you are prone to cracked or broken screens the lifeproof fre is the clear. I always manage to drop my phone somewhere and lifeproof has saved me eve.
Lifeproof nuud case cracked screen on i phone 6 plus nov. Do i need to complete any steps prior to registering my phone and case for. Since using lifeproof covers, i have never had a cracked screen even though i have dropped my phone many times. There were no rocks or anything coming out of the concrete, it just simply fell on its corner, and shattered the screen. The nuud developed many scratches on th back lost a chunk of rubber from the front not sure how. I just bought the iphone 8plus 12 days ago and this morning i just found the home button cracked, the authorised reseller i bought the phone from because in my country we do not have an official apple store malta told me that this have a point of impact, which i am 100% sure that this is not true as my phone is always protected with a cover. Lifeproof fre case for apple iphone xs frost bite 7759636. Has anyone ever had a device replaced by lifeproof after the.
Will otterbox replace your phone if it breaks while enclosed. If you are prone to cracked or broken screens the lifeproof fre is the clear choice for you. Just bought an iphone 5s with the tempered glass screen protector. The blackweb glass screen protector for iphone 78 is made with accessory glass 2 by corning for up to 25% percent reduction in breakage from drop events and up to three times improvement in scratch resistance. Yes, the phone screen is clinically clean before placing in the case. Oct 28, 20 my iphone 4s was in a lifeproof case, when the screen got cracked. That is what made me purchase another lifeproof case. My phone keeps clicking on things that im not even clicking on. Although some iphone 6 users have also reported the issue.
This is because if you can change your phone if it cracks, some people will buy the lifeproof case after spoiling their phone and use that to claim for a repair. Sep 12, 2016 i currently have an iphone 5c, me553ll a, and while using a lifeproof case yep, the top of the screen cracked, from top to side, branching twice. When the product is off, thoroughly wipe down the inside of the case and phone screen with a microfiber cloth, then install immediately. Shield your apple iphone xs with this lifeproof fre case. Im pretty sure that the case itself will be replace if it fails but the iphone isnt covered by the warranty. Customize your own lifeproof cases at zazzle today. No, your phone screen is made of gorilla glass, as long as you do apply a high instantaneous force aka a drop or inordinate amount of pressure your phone should be good. Most of the time, if it is small cracks near the middle, youll be okay. We went on the joker and i had my phone in my back pocket. Is my iphone still waterproof with a cracked screen. Your lifeproof product will be replaced at no charge to you except for shipping, handling and applicable taxes. I just got a lifeproof case for my iphone 5, because the screen was cracked and i just got it repaired.
I dropped my phone in a walmart parking lot on a rainy night. Phone was in a defender, i was getting into my car, phone fell flat face down on pavement and screen shattered. Does sky offer a repair service or should i get it repaired myself. Now i purchased a lifeproof phone case for my daughter but we arent sure it it will workfit with the tempered glass screen protector.
You can pay the remainder of the balance on the next account and keep the iphone with the broken screen, or you can make an appointment with apple, and have the screen replaced. So i have an otterbox commuter case for my iphone 5. Dropped my phone on the edge the first week with this case and it instantly cracked. It can survive a sixfoot drop, so you dont have to worry about a cracked screen when it slips out of your hands. These are from the belt clip flexing and making contact with the face of the case. This happened in a january a few years ago when there was over 2 feet of snow. All lifeproof products purchased from lifeproof may be returned within 30 days of purchase, as described below, to ensure that customer satisfaction is made on every purchase. Just as i was getting ready to bite the bullet and purchase a new phone my sheepadoodle lucy, came into the house and dropped the phone on the f. I wont report this person but i want to make sure they cant use the phone, even if they have it.
These lifeproof cases are water, dirt, snow, and drop proof so you wont have to worry about another cracked screen. Lifeproof nuud case cracked screen on i phone 6 plus nov 24. A new flagship iphone can easily set you back a thousand dollars or more. Many of the usual phone issues on tour can be avoided with this case. First to notice is the scratch marks that look like train tracks. Though i did notice that with the phone in my front pocket, it was easy to accidentally trigger siri if i bent over, resulting in a few looks when i tied. After installing my screen mysteriously cracked all by itself within 24 hours. However, if you enjoy the usability of your screen and the overall profile of your iphone without a case, the lifeproof nuud is right for you.
Is your cell phone case blocking signals and messing with. Apple will fix iphone 6 plus devices with touch disease. We kindly ask for your patience and grace, as operations are delayed. Of course i do hope that lifeproof will improve their products. Sure when the phone is on lock mode its irritating but as ive killed a new phone by dropping it on the ground before, the idea of having bubbles does not disturb me too much compared the idea of spending god knows how much on a broken screen replacing a new phone. It has a builtin screen protector to ensure 360degree coverage without compromising touchscreen functionality, and the sleek, durable build keeps your phone light while safeguarding it from the elements.